Terms & Conditions
BOOKING CONDITIONS
- Children over the age of 14 are welcome
- No pets permitted
- Two days minimum stay from the 1st of December to the 31st of January
CREDIT CARDS TAKEN
- Visa,
- Master Card
RATES EXCLUDE
Rates exclude additional services such as
- airport pick up or drop offs
- laundry
- spirits
- cocktails and champagne
- transportation to and from attractions or events outside Grietjie activities and gratuities
LANGUAGES SPOKEN
- English
- German
- French
- Afrikaans
SMOKING POLICY
Mhangela is a smoke – free environment and smoking is prohibited in and outside the house. A designated smoking area is provided.
LARGER GROUPS
If you are travelling in a larger group, or need more rooms for a function, please contact us. We will be happy to refer you to one of our partner lodges.
PAYMENT
- 50% deposit is due at the time of booking to secure your reservation, the balance is due 30 days before arrival at
Mhangela - 100% payment is required for bookings less than 30 days before arrival at
Mhangela
CANCELLATION POLICY
- In the event of notification of cancellation – to be in writing and receipt thereof acknowledged by
Mhangela in order to be valid – the following cancellation fee shall apply on the full booking - More than 60 full days prior to
arrival : 10% administration fee - 30 – 60 full days prior to arrival: 50% cancellation fee
- 29 or less full days prior to arrival: 100% cancellation fee
- No refunds for no-show or early departure
- Cancellation fees are levied only if losses are incurred by
Mhangela as a result of the cancellation. Should the accommodation be resold in full or in part, cancellation fees will be refunded in full or pro rata less a 10% handling fee
RATES & SPECIALS
- Please get in touch with us directly
PLEASE NOTE
- We do not have phones in the suites. Please use your mobile and/or our free WiFi
- We have secure parking for all our guests
We are looking forward to seeing you and wish you a safe trip.
